SERVICES

WELFARE BENEFITS

All Welfare Benefits claims process, challenging decisions, and tribunal representations. Such as, Personal Independent Payment (PIP), Employment and Support Allowance (ESA), Universal Credit (UC), Housing Benefit, EU/Right to Reside cases, Benefit Sanctions, Overpayments, Interview under caution and more.

HOW WE CAN HELP

We help at any stage – benefit-checks, new claims and form filling, mandatory reconsiderations, tribunal appeals, support at medical assessments, gathering medical evidence, understanding the questions you might be asked, guidance and tips.

There are 3 stages to claiming PIP:

1. You request PIP1 Form from the DWP – we help you complete the form
2. ‘How your disability affects you’ form – you can chose a paper form to be sent to you, or do it online using an email link
3. Medical Assessment – we support with both with the INITIAL assessment or it may be AFTERWARDS, when you’ve found that the healthcare professional had either not understood your medical condition or their report contains inaccuracies.

CHALLENGING THE DECISION

If you are unhappy with your decision we can help to request a mandatory reconsideration or an appeal. We will guide to prepare the right type of evidence and build a robust case.

TRIBUNAL REPRESENTATION

We offer tribunal representation including last-minute hearings. This includes full case preparation, writing tribunal Submission, going through the questions together, support, helpful tips and guidance to prepare for your day.

HEARING OPTIONS

by video or telephone hearing

Tribunal appeal hearings are now often held by telephone or video call. If you are worried about accessing or managing this type of hearing, you can choose another method.

in person or paper-based

You have the option to select either a face-to-face hearing or a paper hearing based solely on documents. Statistics indicate that face-to-face hearings have a higher success rate compared to paper hearings. Support is available for both types of hearings.

TRIBUNAL DECISION

The Tribunal usually gives a decision on the day, or within 2 weeks. In case you disagree with the Tribunal’s decision, we will discuss your options and further support available.

HELP WITH COMPLAINTS & EMPLOYMENT ISSUES We help with the DWP or Local Authority complaints about poor service – mistakes, omissions, delays or wrong advice.
EMPLOYMENT MATTERS: Free Initial Consultation. Advice and help drafting letters and ET Claims/Defence at affordable cost.

Feedback received: “Thanks for your attention to detail and expert knowledge”

“Everything was simplified”

“Your service is efficient”

“Thank you. I can eat well now and keep my home.”

CASESTUDY
A vulnerable client suffering from schizophrenia and fibromyalgia was claiming ESA. She was assessed as fit for work despite having severe medical conditions limiting her ability to work. The client appealed, but was turned down. As she was deemed fit enough to work, she rang the DWP to claim JSA, only to be told she could not claim it due to the fact that she would not be actively seeking work because there was no job she could do with her poor health. The claimant tried to claim ESA again but was turned down again because it was deemed that she had the same illness as before and therefore not allowed to reapply ESA within 6 months of a negative decision. She struggled without money to live on. We successfully challenged the ESA decision and a tribunal judge allowed the appeal. The client received her full backdated benefit.